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Documents the sales process and systems — deal stages, approval flows, CRM conventions — so the org runs consistently.
Builds the risk-based audit plan — assessing and ranking risks to focus audit effort where it matters most.
Triages incoming tickets — categorize, prioritize, route, and draft first responses from the knowledge base.
Builds plant performance reporting — output, OEE, quality, scrap, and downtime — with commentary on what to fix.