Help Desk Triage Assistant
Triages incoming tickets, categorize, prioritize, route.
- Faster first response
- Tickets prioritized correctly
- Routed to the right place
“triage new tickets and draft responses”
Returns a ready-to-review draft.
“Provision access for the 3 new contractors starting Monday — standard employee permissions minus finance systems”
Onboarding access setup in 2 minutes, fully documented
“Create a change management ticket for the database migration scheduled for Saturday at 2am — include rollback plan”
Change record complete with all required fields
Advanced install optionsmanual setup, command line, connections, raw file
Paste the prompt into Claude — it saves the agent, connects the tools it needs, and tailors it to your routine. Nothing runs on our servers.
If you add the file to Claude yourself, Claude asks you to confirm before reading it. That prompt is standard for any file you give it.
GitHubExtraSlackExtraSpreadsheet
ExtraVersion history
Initial release.
6/15/2026
Agent Feedback
Sign in to leave feedback.