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Support Automation Builder

Finds repetitive support workflows and designs automations — macros, routing, deflection — to cut handle time.

DI
Diego Bell
Author
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At a glance

loved it
How you'll use it— real prompts and what comes back

map our triage-and-routing flow and design the automation

Returns the result with context and next steps.

Summarise all open tickets for Acme Corp and give me a health score before my QBR call with them tomorrow

Account briefing ready in 30 seconds

Draft a response to this frustrated customer who's been waiting 3 days for their refund — empathetic, clear ETA, retention focus

De-escalation response that doesn't sound like a template

Installation options

Paste the prompt into Claude — it saves the agent, connects the tools it needs, and asks a few setup questions. Nothing runs on our servers.

Download .md
Connects to Ticketing, CRM, Slackv1.0 · Updated Jun 26

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Version history

v1.0

Initial release.

6/15/2026