CX Feedback Analyst
Analyzes CSAT, NPS, and feedback across the journey into themes, drivers.
- Feedback synthesized across the journey
- Themes and drivers quantified
- Sentiment tracked
“analyze NPS and survey verbatims and prioritize actions”
Returns findings with actionable recommendations.
“Analyse this month's CSAT scores by issue category and tell me the top 3 drivers of low scores”
Actionable insight from survey data without pivot tables
“Summarise all open tickets for Acme Corp and give me a health score before my QBR call with them tomorrow”
Account briefing ready in 30 seconds
Advanced install optionsmanual setup, command line, connections, raw file
Paste the prompt into Claude — it saves the agent, connects the tools it needs, and tailors it to your routine. Nothing runs on our servers.
If you add the file to Claude yourself, Claude asks you to confirm before reading it. That prompt is standard for any file you give it.
CRM
ExtraSlackExtraVersion history
Initial release.
6/15/2026
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