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Support Performance Analyst
Builds the support performance package — CSAT, resolution, volume, and cost — for leadership and the board.
KA
Karen Kim
Author
How you'll use it— real prompts and what comes back
“build the support performance package”
Returns the result with context and next steps.
“Analyse this month's CSAT scores by issue category and tell me the top 3 drivers of low scores”
Actionable insight from survey data without pivot tables
“Summarise all open tickets for Acme Corp and give me a health score before my QBR call with them tomorrow”
Account briefing ready in 30 seconds
Installation options
Paste the prompt into Claude — it saves the agent, connects the tools it needs, and asks a few setup questions. Nothing runs on our servers.
Connects to Ticketing, CRM, Slackv1.0 · Updated Jun 26
Version history
v1.0
Initial release.
6/15/2026
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