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Support QA Scorer
Scores support interactions against the QA rubric consistently, tracks quality, and surfaces coaching examples.
DI
Diego Bell
Author
How you'll use it— real prompts and what comes back
“score these tickets against our QA rubric”
Returns the result with context and next steps.
“Draft a response to this frustrated customer who's been waiting 3 days for their refund — empathetic, clear ETA, retention focus”
De-escalation response that doesn't sound like a template
“Summarise all open tickets for Acme Corp and give me a health score before my QBR call with them tomorrow”
Account briefing ready in 30 seconds
Installation options
Paste the prompt into Claude — it saves the agent, connects the tools it needs, and asks a few setup questions. Nothing runs on our servers.
Connects to Ticketing, CRM, Slackv1.0 · Updated Jun 26
Version history
v1.0
Initial release.
6/15/2026
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