Priya Patel

Writes and maintains office documentation — policies, procedures, and the office handbook — clearly.

Answers research questions with quantitative analysis — segmentation, correlation, and deep-dives.

Builds a clear health read per customer from adoption, sentiment, and engagement — so the CSM works the right accounts.

Builds project status reporting — progress, budget, risks, and milestones — for stakeholders, consistently.

Answers employees' HR questions for the unit — benefits, policy, processes — instantly, and escalates the rest.

Finds cloud waste — idle resources, oversized instances, and savings-plan opportunities — and quantifies the savings.

Captures finance reviews and business-partner meetings into decisions, commitments, and follow-ups that get tracked.

Builds the deal model — valuation, accretion/dilution, and synergy cases — with sensitivities.

Spots competitive and market trends and benchmarks the company against rivals.