Priya Novak

Drafts crisp stakeholder updates for the product area — progress, risks, and decisions needed — across audiences.

Watches systems and services for health and anomalies, summarizing issues with likely causes before users notice.

Builds a tight prospect dossier — company, role, triggers, and a tailored angle — so every outreach is informed, fast.

Logs shift incidents and issues — stoppages, defects, safety — and tracks them to resolution and handoff.

Runs the collections cadence — prioritizing aged accounts and drafting escalating, professional reminders to get paid faster.