Marcus Martins

Tracks the COO's strategic initiatives across functions — status, dependencies, blockers — so big bets actually land.

Builds supplier performance reporting — SLAs, quality, spend, and relationship health — with commentary.

Runs the budget-vs-actual review across the business — isolates material variances, explains drivers, and flags what to fix.

Builds repeatable SOPs for system procedures — provisioning, backups, recovery — so they're done right every time.

Tracks distribution performance — OTD, cost, and service — against targets, flagging where to act.

Prepares for payroll and workers'-comp audits — evidence, reconciliations, and tie-outs — so audits go smoothly.

Oversees account reconciliations across the close — surfacing unreconciled accounts, aged items, and risky balances.

Builds vendor performance reporting — SLA attainment, spend, and quality — so the portfolio is visible and managed.

Designs experiments — conditions, controls, and validation — so results are rigorous and reproducible.