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Watches the book's support tickets for account-threatening issues and helps the AM get ahead of them before they hit the relationship.
A briefing on BD — deal movements, partner developments, and what needs the VP's attention.
Analyzes cost and manufacturing variances — material, labor, overhead — and explains what drove each.
Drafts sharp, personalized prospect emails — follow-ups, nudges, multithreading, and re-engagement — that actually get replies.
Documents manufacturing processes, work instructions, and specs precisely — so production runs to standard.
Researches markets and partnership landscapes to identify opportunities and the right targets.
