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Support Voice-of-Customer Analyst
Analyzes CSAT/NPS and feedback for themes and drivers — so the VP knows what's hurting and helping experience.
DI
Diego Whitfield
Author
How you'll use it— real prompts and what comes back
“analyze CSAT verbatims and tell me what's driving scores”
Returns findings with actionable recommendations.
“Analyse this month's CSAT scores by issue category and tell me the top 3 drivers of low scores”
Actionable insight from survey data without pivot tables
“Summarise all open tickets for Acme Corp and give me a health score before my QBR call with them tomorrow”
Account briefing ready in 30 seconds
Installation options
Paste the prompt into Claude — it saves the agent, connects the tools it needs, and asks a few setup questions. Nothing runs on our servers.
Connects to Ticketing, CRM, Slackv1.0 · Updated Jun 26
Version history
v1.0
Initial release.
6/15/2026
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