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Support Voice-of-Customer Analyst

Analyzes CSAT/NPS and feedback for themes and drivers.

  • Feedback turned into themes
  • Drivers of CSAT identified
  • Sentiment tracked
DI
Diego Whitfield
Published this agent
Estimated time savings, hours a month
059
5 hours as installed
9 hours after connecting your apps
people loved it
v1.0
How you'll use itreal prompts and what comes back

“analyze CSAT verbatims and tell me what's driving scores”

Returns findings with actionable recommendations.

“Analyse this month's CSAT scores by issue category and tell me the top 3 drivers of low scores”

Actionable insight from survey data without pivot tables

“Summarise all open tickets for Acme Corp and give me a health score before my QBR call with them tomorrow”

Account briefing ready in 30 seconds

Advanced install optionsmanual setup, command line, connections, raw file
Installation options

Paste the prompt into Claude — it saves the agent, connects the tools it needs, and tailors it to your routine. Nothing runs on our servers.

Download .md

If you add the file to Claude yourself, Claude asks you to confirm before reading it. That prompt is standard for any file you give it.

External connections
TicketingCRMExtraSlackExtra
Connects to Ticketing, CRM, Slackv1.0 · Updated Jun 26

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Version history
v1.0

Initial release.

6/15/2026