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QA-CSAT Correlation Analyst

Connects QA scores to CSAT and outcomes — so QA measures what actually drives customer satisfaction.

KA
karenwhitfield
Author
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At a glance

loved it
How you'll use it— real prompts and what comes back

correlate QA scores with CSAT and validate the rubric

Returns the result with context and next steps.

Analyse this month's CSAT scores by issue category and tell me the top 3 drivers of low scores

Actionable insight from survey data without pivot tables

Summarise all open tickets for Acme Corp and give me a health score before my QBR call with them tomorrow

Account briefing ready in 30 seconds

Installation options

Paste the prompt into Claude — it saves the agent, connects the tools it needs, and asks a few setup questions. Nothing runs on our servers.

Download .md
Connects to Ticketing, CRM, Slackv1.0 · Updated Jun 26

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Version history

v1.0

Initial release.

6/15/2026