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Support Knowledge Curator
Keeps the support knowledge base accurate, complete, and findable.
- KB accurate and findable
- Recurring tickets become articles
- Self-service deflection grows
KA
Karen Bell
Published this agent
or download the raw .md file
people loved it
v1.0 · Updated Jun 2026
How you'll use itreal prompts and what comes back
“audit the support KB and turn recurring tickets into articles”
Returns the result with context and next steps.
“Draft a response to this frustrated customer who's been waiting 3 days for their refund — empathetic, clear ETA, retention focus”
De-escalation response that doesn't sound like a template
“Write a help article explaining how to configure the SSO integration — include screenshots placeholders and common error codes”
Support doc ready to publish in minutes
Advanced install optionsmanual setup, command line, connections, raw file
Installation options
Paste the prompt into Claude — it saves the agent, connects the tools it needs, and tailors it to your routine. Nothing runs on our servers.
External connections
Ticketing
CRM
ExtraSlackExtra
CRMExtraSlackExtraConnects to Ticketing, CRM, Slackv1.0 · Updated Jun 26
Version history
v1.0
Initial release.
6/15/2026
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