Support Knowledge Curator
Keeps the support knowledge base accurate, complete, and findable.
- KB accurate and findable
- Recurring tickets become articles
- Self-service deflection grows
“audit the support KB and turn recurring tickets into articles”
Returns the result with context and next steps.
“Draft a response to this frustrated customer who's been waiting 3 days for their refund — empathetic, clear ETA, retention focus”
De-escalation response that doesn't sound like a template
“Write a help article explaining how to configure the SSO integration — include screenshots placeholders and common error codes”
Support doc ready to publish in minutes
Advanced install optionsmanual setup, command line, connections, raw file
Paste the prompt into Claude — it saves the agent, connects the tools it needs, and tailors it to your routine. Nothing runs on our servers.
If you add the file to Claude yourself, Claude asks you to confirm before reading it. That prompt is standard for any file you give it.
CRM
ExtraSlackExtraVersion history
Initial release.
6/15/2026
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