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Tech Support Knowledge Curator
Keeps technical KB and troubleshooting guides accurate and surfaces gaps from real technical tickets.
DI
Diego Moreno
Author
How you'll use it— real prompts and what comes back
“audit the technical KB and draft missing troubleshooting guides”
Surfaces issues before they become problems.
“Draft a response to this frustrated customer who's been waiting 3 days for their refund — empathetic, clear ETA, retention focus”
De-escalation response that doesn't sound like a template
“Write a help article explaining how to configure the SSO integration — include screenshots placeholders and common error codes”
Support doc ready to publish in minutes
Installation options
Paste the prompt into Claude — it saves the agent, connects the tools it needs, and asks a few setup questions. Nothing runs on our servers.
Connects to Ticketing, CRM, Slackv1.0 · Updated Jun 26
Version history
v1.0
Initial release.
6/15/2026
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