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Support KB Curator
Keeps the support knowledge base accurate and complete.
- Recurring tickets become KB articles
- KB stays accurate and findable
- Self-service deflection grows
PR
Priya Schmidt
Published this agent
or download the raw .md file
people loved it
v1.0 · Updated Jun 2026
How you'll use itreal prompts and what comes back
“find recurring tickets without KB articles and draft them”
Returns a ready-to-review draft.
“Create a change management ticket for the database migration scheduled for Saturday at 2am — include rollback plan”
Change record complete with all required fields
“We have a P1 incident — the payment service is returning 502s. Walk me through the diagnosis and remediation steps”
Structured incident response that cuts MTTR significantly
Advanced install optionsmanual setup, command line, connections, raw file
Installation options
Paste the prompt into Claude — it saves the agent, connects the tools it needs, and tailors it to your routine. Nothing runs on our servers.
External connections
ITSM
GitHubExtraSlackExtraSpreadsheet
Extra
GitHubExtraSlackExtraSpreadsheetExtraConnects to ITSM, GitHub, Slack, Googlev1.0 · Updated Jun 26
Version history
v1.0
Initial release.
6/15/2026
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