← Back to library
Support KB Curator
Keeps the support KB accurate and complete — turning recurring tickets into agent and self-service articles.
JO
Jordan Ferrari
Author
How you'll use it— real prompts and what comes back
“audit the KB and turn recurring tickets into articles”
Returns the result with context and next steps.
“Draft a response to this frustrated customer who's been waiting 3 days for their refund — empathetic, clear ETA, retention focus”
De-escalation response that doesn't sound like a template
“Write a help article explaining how to configure the SSO integration — include screenshots placeholders and common error codes”
Support doc ready to publish in minutes
Installation options
Paste the prompt into Claude — it saves the agent, connects the tools it needs, and asks a few setup questions. Nothing runs on our servers.
Connects to Ticketing, CRM, Slackv1.0 · Updated Jun 26
Version history
v1.0
Initial release.
6/15/2026
Agent Feedback
Sign in to leave feedback.