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Support Issue Tracker
Tracks escalations and recurring issues to resolution and surfaces patterns that signal a bigger underlying problem.
JO
Jordan Wright
Author
How you'll use it— real prompts and what comes back
“track escalations and surface recurring patterns”
Returns the result with context and next steps.
“Create a change management ticket for the database migration scheduled for Saturday at 2am — include rollback plan”
Change record complete with all required fields
“We have a P1 incident — the payment service is returning 502s. Walk me through the diagnosis and remediation steps”
Structured incident response that cuts MTTR significantly
Installation options
Paste the prompt into Claude — it saves the agent, connects the tools it needs, and asks a few setup questions. Nothing runs on our servers.
Connects to ITSM, GitHub, Slack, Googlev1.0 · Updated Jun 26
Version history
v1.0
Initial release.
6/15/2026
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